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Tales From The Help Desk

That’s Not What “Destroy the Data” means…

Or, Tales From The Help Desk, Ch. 3. Our remote office mailed us 2 .45 slugs. As with most of the stories in this series, this happened when I was running the hardware team at a decent size, D.C.-based consulting organization. One of our branches was a software development company that we had acquired some …

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“You just deleted a live fileserver, huh?”

Or, Tales From The Help Desk Ch 2. For our next installment in the Tales From The Help Desk series, let’s take a look at one of my all time favs. OK, “fav” may set the wrong tone. It’s more of a “hands-down the most idiotic maneuver I’ve ever seen” kind of thing. Since the …

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